diff --git a/.github/issue_template.md b/.github/issue_template.md index df010f8cd9..f45bd71d09 100644 --- a/.github/issue_template.md +++ b/.github/issue_template.md @@ -1,31 +1,16 @@ -<!-- +# NO SUPPORT REQUESTS PLEASE -Have you read Marlin's Code of Conduct? By filing an Issue, you are expected to comply with it, including treating everyone with respect: https://github.com/MarlinFirmware/Marlin/blob/1.1.x/.github/code_of_conduct.md +Support Requests posted here will be automatically closed! -Do you want to ask a question? Are you looking for support? Please don't post here. Instead please use the Marlin Firmware forum at http://forums.reprap.org/list.php?415 or the Marlin Facebook Group https://www.facebook.com/groups/1049718498464482/. +This Issue Queue is for Marlin bug reports and development-related issues, and we prefer not to handle user-support questions here. See https://github.com/MarlinFirmware/Marlin/blob/1.1.x/.github/contributing.md#i-dont-want-to-read-this-whole-thing-i-just-have-a-question. -Before filing an issue be sure to test the 1.1 and/or 2.0 "bugfix" branches to see whether the issue is already addressed. +For best results getting help with configuration and troubleshooting, please use the following resources: ---> +- RepRap.org Marlin Forum http://forums.reprap.org/list.php?415 +- Tom's 3D Forums https://discuss.toms3d.org/ +- Facebook Group "Marlin Firmware" https://www.facebook.com/groups/1049718498464482/ +- Facebook Group "Marlin Firmware for 3D Printers" https://www.facebook.com/groups/3Dtechtalk/ +- Marlin Configuration https://www.youtube.com/results?search_query=marlin+configuration on YouTube +- Marlin Discord server. Join link: https://discord.gg/n5NJ59y -### Description - -<!-- Description of the bug or requested feature --> - -### Steps to Reproduce - -<!-- If this is a Bug Report, please describe the steps needed to reproduce the issue --> - -1. [First Step] -2. [Second Step] -3. [and so on...] - -**Expected behavior:** [What you expect to happen] - -**Actual behavior:** [What actually happens] - -#### Additional Information - -* Include a ZIP file containing your `Configuration.h` and `Configuration_adv.h` files. -* Provide pictures or links to videos that clearly demonstrate the issue. -* See [How Can I Contribute](https://github.com/MarlinFirmware/Marlin/blob/1.1.x/.github/contributing.md#how-can-i-contribute) for additional guidelines. +After seeking help from the community, if the consensus points to to a bug in Marlin, then you should post a Bug Report at https://github.com/MarlinFirmware/Marlin/issues/new/choose).