diff --git a/.github/ISSUE_TEMPLATE/bug_report.md b/.github/ISSUE_TEMPLATE/bug_report.md
index 37161f25..d615fd50 100644
--- a/.github/ISSUE_TEMPLATE/bug_report.md
+++ b/.github/ISSUE_TEMPLATE/bug_report.md
@@ -1,6 +1,6 @@
 ---
-name: Bug or Issue Report
-about: Create a report to help us improve
+name: Bug Report
+about: Create a report for something that misbehaves
 
 ---
 
diff --git a/README.md b/README.md
index 0ce6bb4c..ecfe33fb 100644
--- a/README.md
+++ b/README.md
@@ -25,15 +25,16 @@ Here are a few screenshots showing you what it can look like:
 You can find polybar configs for these example images (and other configs) [here](https://github.com/jaagr/dots/tree/master/.local/etc/themer/themes).
 
 
-If you need help, check out the [Support](SUPPORT.md) page.
+**If you need help**, check out the [Support](SUPPORT.md) page.
 
-Please report any issues or bugs you may find by [creating an issue ticket](https://github.com/jaagr/polybar/issues/new/choose) here on GitHub.
-Make sure you include steps on how to reproduce it. There's also an irc channel available at freenode, cleverly named `#polybar`.
+Please report any bugs you find by [creating an issue ticket](https://github.com/jaagr/polybar/issues/new/choose) here on GitHub.
+Make sure you include steps on how to reproduce it.
 
 
 ## Table of Contents
 
 * [Introduction](#introduction)
+* [Getting Help](#getting-help)
 * [Getting started](#getting-started)
   * [Dependencies](#dependencies)
   * [Building from source](#building-from-source)
@@ -69,6 +70,9 @@ Some of the services included so far:
 
 [See the wiki for more details](https://github.com/jaagr/polybar/wiki).
 
+## Getting Help
+
+If you find yourself stuck, have a look at our [Support](SUPPORT.md) page for resources where you can find help.
 
 ## Getting started
 
diff --git a/SUPPORT.md b/SUPPORT.md
index 538cc5b2..d46950af 100644
--- a/SUPPORT.md
+++ b/SUPPORT.md
@@ -1,8 +1,12 @@
-Polybar Support
-===============
+Getting Help
+============
 
-Reading [Polybar Wiki](https://github.com/jaagr/polybar/wiki) should help you with most of the problems you encounter when using polybar. It has a page for each module, describing what it does and what configuration options it provides.
+If you need help or troubleshooting tips or just have a question:
 
-If you can't find the information you are looking for on the wiki, look through the existing [issues](https://github.com/jaagr/polybar/issues?q=is%3Aissue), to see if anyone had the same problem before.
+* Read the [Known Issues page](https://github.com/jaagr/polybar/wiki/Known-Issues), maybe others had the same issue before.
+* Read the [Wiki page](https://github.com/jaagr/polybar/wiki) for the thing you have problems with.
+* Ask in our reddit community at [/r/polybar](https://www.reddit.com/r/polybar)
+* Join the official IRC channel `#polybar` on the `chat.freenode.net` network. Make sure to let your IRC client be connected long enough to get an answer, if you disconnect after 15 minutes, you will likely not get any response.
+* Ask on [Unix & Linux StackExchange](https://unix.stackexchange.com/). Though not all questions may be suited over there, make sure you're [on topic](https://unix.stackexchange.com/help/on-topic).
 
-If you are still not able to resolve your problem, go ahead and open a new issue and also document what you have done up to that point to solve the problem.
+Please **do not** use the github issue tracker to ask for help or if you have a question, it is meant for bug reports and feature requests. Issues will be closed and you will be referred to the above resources.